Accessibility
Caravan is committed to building an accessible workplace and customer experience.
Tell us where we fall short. Your feedback shapes our Accessibility Plan and the annual progress report we publish on what changed.
How it Works
Caravan publishes an Accessibility Plan describing how we identify and remove barriers across recruitment, employment, communication, service delivery, and digital channels. Each year we issue a Progress Report on what changed — and what’s next.
Give Feedback
The fastest way to reach us is the live form below. Submissions go directly to Caravan’s accessibility coordinator.
Other ways to reach us
Contact
- Email: Accessibility@caravangroup.com
- Phone: 905-338-5885 x777
- Mail: 2284 Wyecroft Road, Oakville, ON L6L 6M1
Read the Caravan Feedback Process (PDF) — how we receive, track, and respond to accessibility feedback.
Alternate formats
You may request the Accessibility Plan, Progress Report, or Feedback Process description in print, large print, Braille, or audio format. Print and large print are provided within 15 days. Braille and audio formats may take up to 45 days.
Our website commitments
- Plain language on careers pages and job-posting paths.
- Visible accommodation and alternate application options.
- Accessible technology features for the public website.
- Accessible forms, labels, alt text, semantic landmarks, keyboard access, visible focus, and reduced-motion behaviour.
- Feedback process kept easy to find from header, footer, contact, and careers flows.